Key Performance Indicators

Training Description

Trainees will:

  • Explore the principles and concepts of institutional strategic planning and performance.
  • Assess the contexts in which institutional performance expectations are set and the selection of key performance indicators is conducted.
  • Examine appropriate institutional planning and performance target-setting processes.
  • Understand the role of key performance indicators and targets in institutional strategy.
  • Examine the relationships between strategic and annual planning and performance indicators.
  • Create and evaluate an appropriate set of key performance indicators for your organisation.

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